Abaekere O.

Reserve your spot with Abaekere O.


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About

My name is Abaekere. I am a smart graduate of Metallurgical and Materials Engineering from the Federal University of Technology Akure.

With great passion to see children grow and develop into self-reliant adults because, i believe the world deserves such kinds of people.

Consequently, i do the work necessary to tilt the odds by grooming my students academically in order to produce excellent scholars.

My strengths is in Mathematics; however, I enjoy assisting children in the areas of Arts, and ICT.

I'm someone who is consistently growing and take the time to continue learning as it is a direct requirement of an educational expert.

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Education

  • B.ENG Metallurgical and Materials Engineering

    Nov 2008 - Feb 2013

    Federal University of Technology, Akure

Experience

  • Product Replacement Officer

    Jan 2017 - Present

    CONSOL LIMITED _ FOR SAMSUNG ELECTRONICS WEST AFRICA

    • Register and approve service requests for 24 AV and IT service centres across five West African countries (Benin, Côte d'Ivoire, Ghana, Nigeria, Senegal); • Track abnormal and long term pending requests and ensure repair completion time limit is not exceeded; • Handle escalations from front office customer service desk; • Update customer contacts and interactions with a CRM software; • Process replacement of Samsung consumer electronics where necessary; • Make outbound calls to customers to gather feedback on repair cost, service delivery and product satisfaction; • Follow-up on repair status at service centres; • Provide updates with back ordered parts delivery ETAs; • Analyze electronic fault trends; • Handle price depreciations and refunds; • Reduce replacement orders to maximize profit.

  • Junior Tax Intern

    Oct 2015 - Mar 2016

    SOUTHGATE CONSULTING LIMITED

    • Answered queries by clients and employees; • Issued and maintained office facilities; • Procured goods, services, works and office supplies; • Coordinated repairs to office equipment (power generators, photocopiers, air conditioners etc.) • Prepared work schedule, employee payroll, employee appraisals and reports; • Compiled and vetted travel claims and other office expenses; • Prepared call memos, mails, and appointment diary; • Organized a filing system for confidential company documents; • Handled random office projects within the allocated time limit; • Computed VAT (Value Added Tax) and filed corresponding documents at Internal Revenue Service (IRS) stations; • Handled cash deposits, withdrawals, and selected internal and external account payments.

  • Basic Science Teacher

    Sep 2014 - Jul 2015

    GOVERNMENT SECONDARY SCHOOL

    • Teach Basic Science in eight arms of Grade 9; • Facilitate Junior WASSC examination preparation classes; • Supervise the activities of the school music band.

  • Foundry and Metallurgy Intern

    Jun 2012 - Oct 2012

    FEDERAL INSTITUTE OF INDUSTRIAL RESEARCH OSHODI

    • Engineering Materials Failure Analysis; • Metal casting operations and heat treatment; • Furnace design, operations and maintenance (Induction, Muffle, Rotary and Crucible Furnaces); • Mechanical testing (Tensile test, hardness test, percentage elongation etc.); • Research and Development.